[SLL] hplip intermittent printer problem
et at ihear.com
Mon Jun 1 02:12:52 EDT 2009
I am suspecting memory problem also, although it is not convenient to
try a different config. It's about 5 years old, with very little memory
- 32M, showing only about 6M free. It could be a coincident memory fault
problem. It's also possible that the newer hplip driver is pushing the
data at a faster rate to the printer, thus triggering some kind of
"busy" condition even after the initial check clears. So maybe a memory
upgrade might help? The standard 32M is NOT removable.
On Fri, 2009-05-29 at 12:58 -0700, Andrew Beyer wrote:
> Have you tried the printer under another software config to make sure
> it isn't a hardware issue that just happened to occur at the same
> I don't know anything about that error code, and it may just be a
> common mode of failure, but I had an older HP that would show similar
> results in the print jobs occasionally. Turned out there was a bad
> stick of ram in it, and the result was that the printer's rip would
> puke and just pump out similar garbage with black blocks till the end
> of the job, or memory pressure dropped.
> On Fri, May 29, 2009 at 12:27 PM, ter <et at ihear.com> wrote:
> > The printer is an HP multifunction laserjet. The server is running
> > lenny, with its standard cups/hplip setup. The printing function worked
> > fine for a long time with etch. After the upgrade to lenny, everything
> > still worked, except occasionally, sometimes as rare as once in a week,
> > sometimes several times a day, there would be junk, usually ending in
> > lines with black blocks. It can happen between print jobs, or sometimes
> > in the middle of a print job. When this happens, the syslog shows this
> > error message:
> > prnt/backend/hp.c 594: ERROR: 30010 other; will retry in 30 seconds
> > hp.c is in hplip. code 594 is apparently some kind of transitory HP
> > internal printer error status, the precise nature of which is
> > ungooglable, except for one mention at hp.com. From hp.c, it looks like
> > for each printing request, hplip checks the printer for transitory error
> > status like 594 and others, then sleeps 30 secs and loops till the
> > condition clears. If it doesn't clear in 30 seconds, there would be
> > another such message. So the fact that there is only one such message
> > every time the printing goes awry means the transitory error has cleared
> > - except that this error is always followed by junk being printed. The
> > junk printing usually clears at the end of the print job which both cups
> > and hplip reports as being successful. If I run hp-toolbox, which
> > monitors the printer status, it gives a correlated status of "busy"
> > before reporting successful print job completion.
> > I am stumped. There was a redhat bug report on upstream hplip that seems
> > to have some commonality with this problem, but not exactly. I am not
> > sure it has to do with the upgrade to hplip in Lenny, I am not sure it
> > is a bug.
> > Has anybody else run into this, or heard of it?
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