[SLL] Groupware servers

[Derek Simkowiak]

/A sales guy I know insists email is useless./

   LOL!  Sales guys!  The last survey I read said people spend 80% of 
their online time using email.

    I agree with him that email is insufficient for CRM.  The basic 
email fields Date, From, and Subject are simply not sufficient to track 
long-term customer contacts, orders,  invoices, deliveries, and support 
history.  A client of mine uses SalesForce, and loves it.

    Thanks for the tip on Chandler, I'll check it out.

Joshua Daniel Franklin wrote:
> On Fri, Dec 12, 2008 at 10:53 AM, Jules Agee wrote:
>   
>> Jarod Wilson wrote:
>>     
>>> For sales guys who want Exchange type stuff, I'm sure its an improvement over the cyrus
>>> setup it replaced. But otherwise, I think it blows.
>>>       
>
> A sales guy I know insists email is useless. He loves SugarCRM
> and says it's at least as good as what they used when he was with CA.
>
> For small workgroups, Chandler might be an alternative to Exchange:
> http://chandlerproject.org/
>
> Open source, mulitiplatform, integrated calendar, etc. Recently hit 1.0.
> Not sure how well it works in the real world, though. I've been dying
> to hear. :)
>