[SLL] OT warning--Comcast opt out

Chuck Wolber chuckw at quantumlinux.com
Mon Jul 16 15:26:39 PDT 2007


On Mon, 16 Jul 2007, Chris Fischer wrote:

> But there are so many disconnected bureaucracies within Verizon that 
> they are unable (even if they are willing) to provide good customer 
> service when a problems come up (unless your a new customer ordering 
> something). My personal experience with Verizon isn't worth getting into 
> here, but I will say that of all the large company customer service 
> departments I've ever dealt with, Verizon hands down is the absolute 
> worst.

That is *PRECISELY* why we moved all of our personal and business banking 
away from Wells Fargo. Same story... I expect to have my problem solved by 
the first person who answers the phone 99% of the time. I also expect to 
be able to send my payments for *ALL* services to the same address...


..Chuck..


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