[SLL] OT warning--Comcast opt out

[Chris Fischer]

Glenn Stone wrote:
> Dif'rent strokes... Verizon doesn't tend to nuke your service when you go
> download the latest ISO.  The horror stories abound.  
I'm glad you're happy with Quest.

Horror stories will abound with any provider...Quest, Verizon, Comcast, 
$ISP, $Phone_Company, $Cellular_Company, $Health_Care_Provider etc.

But there are so many disconnected bureaucracies within Verizon that 
they are unable (even if they are willing) to provide good customer 
service when a problems come up (unless your a new customer ordering 
something). My personal experience with Verizon isn't worth getting into 
here, but I will say that of all the large company customer service 
departments I've ever dealt with, Verizon hands down is the absolute worst.

Having said that, I've never had to deal with Comcast's customer 
service, other than to order my service. In almost 3 years with Comcast 
I've never had a problem. Maybe I'm just lucky in that regard...who 
knows? But I did just recently discover that Comcast cranked up my 
bandwidth from 5,000/512kbps to over 14,000/1,500kbps. Sweet. I should 
probably thank Verizon for putting in their FOIS service in my 
neighborhood. Nothing like good ol' competition. :-)

I feel your pain in the ISO problem. It's one of the reason's I have a 
business account with Comcast. As a buniness, I have to download a lot 
of data, including CD & DVD ISO's on a fairly regular basis. 
Unfortunately, you have to get that kind of service whether it's with 
Quest, Verizon, or Comcast if you don't want problems with large file 
downloads. It sucks I'll agree, but that's the way the ISP providers run 
things. For me it's well worth the extra $60-$70/mo. in tax deductions 
to have unlimited downloads...(if there's a limit with Comcast, I 
haven't run into it).

Have good one.

Regards,

Chris