[SLL] Nationwide Internet: melting down?

Brian Lane bcl at brianlane.com
Fri Aug 10 07:52:55 PDT 2007


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Tim Maher wrote:
> Okay, my "Nationwide Internet" DSL service went out again today (at
> 4pm), and after listening to the "hold music" for an hour, I was given
> the usual explanation -- everybody in "my area" is affected, and
> they're working with Qwest to determine what's wrong.
> 
> I'm totally fed up with this crappy reliability, and ready to switch
> to a more reliable DSL IP -- or maybe even to cable. When I posted a
> similar message back in July, Ralph Sims reported that he uses Qwest
> DSL, and had never had an outage. But IIRC he's in Shelton, so his
> experience may not be relevant to what I'm seeing in Seattle (maybe
> they ran a dedicated fiber optic cable right to his house? 8-} )
> 
> Question time:
> 
> 1) Did any other Seattle DSL customers have an outage today (8/9)?
>    If not, what ISP are you using?
> 
> 2) What more reliable ISP would you recommend? (I'm easily satisfied --
>    all I need is one (non-RBHL) static IP address, and permission to run
>    some standard servers.
> 

I'd suggest giving cable a try. I've been using it over here in Port
Orchard for around 5 years now and there have been minor problems, but
nothing as bad as you are describing with DSL. My theory is that since
cable internet shared with cable TV users the response to outages is so
overwhelming that it forces them to act quickly :)

Brian

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